
The Sri Sathya Sai Institute of Higher Medical Sciences. Photograph: Courtesy Sai Baba Hospital
The Sri Sathya Sai Institute of Higher Medical Sciences’s super-specialty hospital in Whitefield, near Bangalore, offers free heart surgeries to people from all walks of life. Till date it has conducted nearly 400,000 surgeries, according to its staff who point out that no billing counter exists at the hospital.
The hospital’s mission is to ‘provide high quality medical care absolutely on a no cost basis to all irrespective of caste, creed, religion, and financial status in an overall spiritual environment which recognises the patient as a human being and not as a diseased entity.’
Every patient receives the same treatment
The hospital is located on a 53-acre complex. A large number of patients, young and old, rich and poor, get their heart problems treated free of cost. Such treatment could cost Rs 400,000 at other medical facilities.
Y Arvind, manager of public relations, Sri Sathya Sai Baba Institute of Higher Medical Sciences, says the hospital’s list of patients is endless.
“We have patients throughout the day. I must tell you we are proud of our waiting list. We meet every patient and we never promise what we cannot deliver. But we only deliver the best here. The doctors meet and evaluate each and every patient who comes here. The cases are taken up for treatment depending on their urgency,” he added.
Every patient receives the same treatment here, free-of-cost. “The idea is that each patient is at the same level and if you do not pay for your treatment, then everyone is on par,” explains Arvind.

Donations provide the hospital’s funds
With a built up area of 354,000 sq feet, the hospital houses 333 beds, eight operation theatres, six intensive care units, two cardiac cath labs and a 24-hour emergency unit.
How does the hospital provide free medical treatment to so many patients?
All the funds for the hospital come from the medical trust, which in turn receives donations from various charitable trusts and Sathya Sai Baba’s devotees.
Arvind explains that on an average, the hospital spends Rs 50 lakh (Rs 5 million) a month on surgeries, treatment, maintenance costs and staff salaries.
No medical counseling, but patient counseling
“We manage this thanks to resource optimisation,” points out Arvind. “For example, we don’t waste paper. It is compulsory for anyone using a note to use both sides and not throw it away after writing on only one side.”
The doctors have been instructed not to conduct medical counseling, but counsel every patient instead. The doctors draw up an emotional profile of the patient to figure out the route of his emotional imbalance. This understanding helps the doctors keep patients calm; studies have proved that a calm mind helps heal a patient better.
Sathya Sai Baba’s first medical initiative began with the Sri Sathya Sai General Hospital, Prasanthi Nilayam, which was inaugurated on October 4, 1956 as a 12-bed facility to serve poor villagers in Puttaparthi, Andhra Pradesh, and surrounding villages.

Calm patients get better faster
Soon the hospital attracted patients from across Anantapur, Andhra Pradesh, adjoining districts and other states.
Over the years, the SSSGH grew from a single room establishment to a general hospital with 90-bed capacity, treating patients suffering from various aliments. The hospital’s Out Patient Department now handles nearly 600 patients daily on an average.
In 1976, a second hospital, the Sri Sathya Sai General Hospital, Whitefield, was inaugurated. Sathya Sai Baba also founded the Sri Sathya Sai Medical Trust in September 1991 to set up super-specialty hospitals to provide quality medical care to needy patients irrespective of caste, creed and religion.
Medical care minus tags
The Sri Sathya Sai Medical Trust’s first venture to provide high-tech tertiary medical care came in the form of the Sri Sathya Sai Institute of Higher Medical Sciences, Puttaparthi, in November 1991. The institute treats heart and urinary diseases and cancer patients.
After its success, the Karnataka government offered Sathya Sai Baba 53 acres of land to establish another super-specialty hospital. The Sri Sathya Sai Institute of Higher Medical Sciences, Bangalore, was inaugurated on January 19, 2001.






India took a major step towards establishing strategic dominance in the South Asian region on May 25 when the first of the three Israeli Phalcon Airborne Early Warning and Control Systems aircraft touched down in Jamnagar, Gujarat.

